Business Process Management Metrics – Dashboards & Scorecards
If You Can’t Measure It, You Can’t Manage It and You Can’t Improve It
Institutionalizing the Language of Metrics
Global 2000 organizations are challenged with supplying performance feedback globally to managers, and often do not have the lead-time to respond to rapidly changing economic conditions. Many firms utilize postmortem financial and operational information to better understand the enterprise and respond to market conditions. Organizations can improve their overall performance by focusing efforts on reducing the time between an event’s occurrence and the response to that event, unifying the corporate response to the event (through the use of both structured and unstructured data). This improvement will generally require a fundamental change in the way information is handled within the enterprise. To make matters worse, loose integration between business plans and actual results often exists, reducing performance accountability.
Metrics to be the First language than English in the Organisations
Closing the gap between strategy and execution
Identifying effective performance measures
Providing a framework to improve effective communication of business strategies to all stakeholders
Organizations always aims to deliver value to all its stakeholders: People, Investors, Customers and
Society. Delight is about consistently exceeding expectations. But how does a business know if it is
meeting or exceeding its expectations? The key is to define appropriate measures such that the extent of value created and the performance of the business can then be assessed. “Measures help assess the extent of accomplishment of results with respect to defined targets”.
Working Together
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Managing Customers and Suppliers
From strategy definition to concrete capabilities activation and optimization, while guaranteeing operational readiness and funding opportunities for digital innovation
Leadership and Developing People
Improve outcomes by using advanced machine learning techniques in conjunction with organizational diagnosis to create personalized insight plans.
Improvement and Change
Leverage Neural Nets to provide insights into workforce competency levels for human potential development to better optimize labor spend and risk.
Communicating and Influencing
We work collaboratively, bringing together experience across transaction, transformation and excellence process improvements in business to enable the digital journey .
Planning and Managing Resources to Deliver Business Results
Leverage Neural Nets to provide insights into workforce competency levels for human potential development to better optimize labor spend and risk.
Analysing and Using Evidence
Help Data centers predict failure times for the various components along with an ability to perform real time root cause analysis thereby enabling self-healing
Programme and Project Management
Leverage Neural Nets to provide insights into workforce competency levels for human potential development to better optimize labor spend and risk.
HPDS Tech can help you drive business success
with clearly defined metrics
Enterprise Data Management Assessment Studies
üBusiness & Domain mapping
üDesign Blue Print
üBusiness value articulation
Data Monetization Approach
üScale Opportunities
üEnablement of Offerings
üFulfilling Customer Expectations
Account Intelligence
üCompress Cycle Time
üExceed Customer Expectations
Positioning Model
üFaster than Competition
üFinding a Better way
Measuring Competitor Performance
•Attract Prospects
•Convert As Client/Customer
•Deliver Results
How We Work with Clients
Ensuring efficiencies in operational performance in large organizations typically requires the analysis of millions of records each month across multiple disciplines so that data can be benchmarked against competition. Is your organization defining and measuring the right performance metrics? Is that information readily available at the right level of detail, across the organization?
BUILD YOUR GROWTH STRATEGY & STAND OUT FROM THE CROWD!
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Head of Metrics and Measurement
Developed this most effective business performance reporting framework and associated tools an Instant hit with all executives, gave demonstrations as the customer's cockpit for large customer engagements, projects, product development etc... This is a 360 degree business reporting framework that became key formats for all the team leads to deploy and report their business progress. This Balanced scorecard concept based tool brought information from all enterprise wide systems to be represented in a simple to view and use Executive information system.
The fundamentals based on TQM oriented continuous improvement oriented benchmarking frameworks and models to operationalize the concept.
Use this space to introduce yourself and share your professional history.
Ballav Sahoo creates the conditions for innovation to thrive. As Delve's Innovation Enablement leader, he helps transform the way clients cultivate, deliver, and measure innovation. His journey included launching multiple startups, teaching and coaching at the business school, receiving several patents, and guiding senior and top leaders on high performance mind development.
institutionalize the ‘Language of Metrics’ as Business Language
‘Reviews’ and help identify ‘Action Items’ for businesses that are not ‘SHINING’.
Improvement is through implementation of “effective Action Plans” - employing “CEODASHBOARD” framework.
Target should to “close all Action Items” in 1/10th of the current timeframe
Setting ‘goals”, ‘targets’ for Attributes, Defining underlying ‘Measures’
Focus on ‘unearthing hidden issues’ (10 times more than the current baseline) that deter growth.
Focus on ensuring results through timely and sustained ‘Escalations’.
Validate whether desired results have been achieved and can be delivered on a “sustainable basis”.
We use a metrics-driven approach to create meaningful dashboards and reporting, measuring the right metrics with a single source of truth.
Metrics-driven decisions allow businesses to achieve optimal performance and avoid costly inefficiencies, but they must be informed by the right metrics. Depending upon an organization’s business goals, relevant metrics may encompass a wide range of productivity measurements including operational efficiencies, profit measures, customer satisfaction, talent development and more.
assess the performance of the businesses and the extent
of value created.
Building Critical Measures that are most significant measures at the organizational level
aligned with the Critical Measures of the organization (e.g. ADI score)
Action Items
Client organization
Custom Research
Build a strategic positioning statement
Create a playbook for client acquisition and growth
Stakeholder
mapping
Offerings development
Our Proven Engagement Model
Disruption is constant, competition is increasing, and the way we do business is changing rapidly.
What worked yesterday isn’t going to work tomorrow. SN’s Strategic Growth Advisory services understands that not every AEC firm has the necessary marketing and business development resources on staff to lead them into the NextGen. So, we took that as our cue to develop anticipatory solutions delivered by industry experts who can help you implement, execute, and achieve results. Together, let’s grow the firm you envision.
Drawing from our industry knowledge and relevant expertise, we collaboratively develop strategy and actionable tactical plans to achieve intentional growth. Having led the strategic growth of a variety of multinational agencies, our team knows how to remove barriers to growth and accelerate value creation.a
Let’s Talk About Your Organization
HPDS specializes in advanced metrics and measurement consulting services that help our clients gain access and visibility to their metrics, unlocking vital insights they need to make better and more informed business decisions.
Know the specific customers, segments, and unmet needs your company should target to accelerate its growth
Understand all the metrics your customers use to measure value in your market
Define a value proposition that strongly resonates with customers
Discover segments of customers that are overserved and underserved
Understand with certainty which product features will win in the market
Align marketing, sales, R&D, and M&A around your largest opportunities for growth
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